Privacy Policy – Rise Up
Effective Date: 1st July 2025
Who We Are
Rise Up (“we”, “us”, “our”) provides healthcare services. We handle your personal data in line with UK GDPR, the Data Protection Act 2018, and medical confidentiality rules.
What We Collect
We may collect:
- Personal details: Name, date of birth, contact information.
- Health data: Medical history, treatment notes, test results, photos.
- Payment info: Billing and payment details.
- Website use: IP address, browser type, cookies (see our Cookies Policy).
How We Use It
We use your information to:
- Provide safe treatment and care.
- Keep required medical records.
- Manage appointments, payments, and accounts.
- Communicate with you.
- Meet legal and professional obligations.
Who We Share It With
We keep your data confidential. We may share it with:
- Healthcare professionals involved in your care.
- Trusted suppliers (e.g. IT support, payment providers) under strict security.
- Regulators or authorities when legally required.
- Insurers (with your consent).
We never sell your information.
Keeping It Safe
We protect your information with secure systems and limited access. Staff are trained in confidentiality.
How Long We Keep It
By law, we keep medical records for at least 8 years (or until age 25 for children). Other data is kept only as long as needed.
Your Rights
You can ask us to:
- Give you a copy of your data.
- Correct or delete your data (where possible).
- Limit how we use it.
- Withdraw marketing consent at any time.
Minors
Patients under 18 need a parent/guardian’s consent, except where UK law allows them to consent for themselves.
Contact Us
Rise Up
info@riseupmenshealth.cpm
742 Ecclesall Road, Sheffield, S11 8TB